Contact Us

Our team is here to help you. Don't hesitate to contact us.

Contact Information

Email

support@katabump.com

Response within 24h

Discord

Join our server

discord.gg/katabump

Address

32 RUE DE PARIS
92100 BOULOGNE-BILLANCOURT, France
SIRET: 923962724

Support Hours

Monday - Friday: 9am - 6pm CET
Weekend: 10am - 4pm CET

Send Us a Message

Frequently Asked Questions

How do I host my Discord bot?

Create an account, upload your code via our dashboard, configure environment variables, and deploy with one click.

Which languages are supported?

We specialize in hosting Discord bots in Python and JavaScript (Node.js). Targeted expertise for optimal performance.

Does the free plan have limitations?

The free plan is limited to one server per person to prevent abuse. Perfect to get started!

How can I upgrade my plan?

Go to the dashboard, select your server, and confirm the upgrade.

Is my data secure?

Yes, we use SSL/TLS encryption, automatic backups, and a redundant infrastructure.

Can I get a refund?

If you delete your server, you get back credits proportional to your consumption.